Stakeholder-Centric Flows
Waka Forward connects freight forwarders, consignees, suppliers, and service partners in one AI-connected operating model with profile-specific responsibilities.
AI-Powered Consignee / BCO Operations
Buy-side control over RFQs, shipment progress, and landed-cost visibility.
- Own RFQs and send them to selected FFs already available in Waka
- Create standard POs in-app under your operating forwarder, with optional ERP/API ingestion support
- AI-assisted workflow differentiation between owner-led and FF-origin RFQs
- Real-time shipment tracking with intelligent exception alerts
- AI-powered document processing and workflow automation
- Improved coordination across procurement, logistics, and finance teams
- Enhanced landed-cost visibility and operational transparency
AI-Powered Supplier Operations
Faster dispatch readiness and reduced delays through intelligent shipment coordination.
- Own supplier-side RFQs and issue them to selected FFs within Waka
- Use a unified Waka workspace for PO readiness, document sharing, and booking draft handoffs
- AI-assisted document processing and shipment workflow coordination
- Share readiness and cargo details through a single standardized workflow
- Coordinate seamlessly with FFs and consignees using structured checkpoints
- Reduce manual follow-ups, delays, and missing document handoffs
AI-Assisted Service Partner Operations
Reliable local execution for delegated shipment tasks, coordinator-led RFQs, and operational milestones.
- Tender coordinator-led RFQs to a servicing freight forwarder where RFQ modules are enabled
- Handle PO-to-Sub-PO delegation with clear accountability and AI-guided review
- AI-assisted milestone tracking and intelligent exception updates
- Strengthen multi-party coordination across origin and destination operations
- Improve execution visibility through standardized workflow checkpoints
Vendor
Scoped job-order and local-service execution when invited by a principal.
- Complete assigned execution steps inside the same Waka workspace
- Visibility limited to the inviting relationship—not a full forwarder console
- Structured status updates connected to the parent shipment lifecycle